FAQ

How old does my baby need to be?

We can accommodate babies aged newborn (at least 7lbs) to about 18 months.

Do I float with my baby?

Nope! Baby floats all on their own with you right beside the tub observing! Take advantage of the opportunity to relax and enjoy your time at the spa.

What's included

We have a selection of swim diapers you're welcome to choose from, we provide warm towels after each float, lotions are avaiable and you're welcome to help yourself to the fridge of beverages.

Can my partner come also?

Of course! Each tub can I have a maximum of 2 guests with them.

How long will my baby float?

Although Float sessions are 30min, this doesn't mean that they will be in the water for that length of time. They will tire out and get hungry before then. The average time is usually 15-20 minutes. The 30 min allows for dressing/undressing

Are there gift certificates available?

Yes, gift certificates are available to purchase in any denomination you like.

Can I book with a friend(s)?

We encourage it can can accommodate groups up to 4

Are services covered under extended health benefits?

Only RMT services are eligible for coverage

Is direct billing offered?

Absolutely! We can dircet bill to most insurance companies however, it is up to the client to check their coverage and verify if a doctor's note is needed in order to be able to claim massage services.